ICG is based in Stockholm, Sweden, strategically located in the centre of Northern Europe. Working and cooperating with a highly professional selection of outstanding partners in the respective areas of our business we deliver high quality results to our customers. We are a complete international business partner to our extensive range of private and public customers – especially in Scandinavia and the United Kingdom, offering a range of English language based communications and presentation programmes, marketing and management support, networking and linking opportunities, benchmarking and translation work.
The increasing globalisation process requires that almost all businesses and governments be internationally active and competent in communications, cultural diversity and understanding as well as being able to fully maximise their global links. This is where ICG comes in.
ICG operates in a range of different industries thus giving us ample opportunities to grow with our clients and gain knowledge over a wide variety of products, services and people.
Some of the industries we are currently involved in
From our base in central Scandinavia we work with a world-wide network of contacts and relationships to ensure our clients are exposed to the latest developments in international communications. Our extensive range of local government and private industry contacts around the world makes us the ideal partner in providing communications and management training to suit a variety of audiences
ICG’s consultants come from a variety of business and management backgrounds, including senior positions in international organisations. All consultants are strong and highly experienced international communicators therefore we can guarantee that our clients are exposed to the best quality international expertise.
Emphasis on Clients Needs
ICG’s main emphasis is on client needs. Customer satisfaction tops our list of priorities and is achieved through constant dialogue, involvement and effective monitoring of performance and follow-up with clients to ensure needs are being met.
Language & Skills Training
At ICG we concentrate on developing participant’s skills in the language in conjunction with specific subject skills training. This may include presentation training, business correspondence skills, inter-cultural training, social-skills for business, specific terminology, international negotiating and marketing to name some examples.
We provide continuous high quality consultative services to numerous Scandinavian and international clients ranging from management coaching, translations, copywriting of material for marketing and information brochures, assistance with preparation for international meetings and linking to both private and multi-level governmental organisations in the global perspective.
Our programmes are synonymous with quality. From our first contact with a new client we concentrate on providing the best service according to the particular customer needs in targeting complete customer satisfaction. We have a 100% customer satisfaction target and we are continuously achieving this level.
Key Account Manager